Abstract
This study investigated the influence of psycho-cultural predispositions on conflict
resolution among library personnel in federal universities in South-South Nigeria. To
achieve the study aim, ex-post facto design was adopted for the study. The study utilized a
population of 695 library staff across six federal universities. A sample of 400 personnel
were selected through stratified and simple random sampling techniques. The instrument
for data collection was a questionnaire titled “psycho-cultural predisposition on conflict
resolution questionnaire (PCPCRQ). One-way analysis of variance was used for testing the
hypotheses at .05 level of significance. Findings revealed that religious affiliation had no
significant influence on conflict resolution (F = 1.343, p = .262). However, ethnicity
significantly influenced conflict resolution outcomes (F = 3.682, p = .003), with staff from
Ikwere/Ogoni and Bini/Esan groups demonstrating higher resolution mean scores than
those from Efik/Ejagham. The study concludes that ethnic identity is a primary driver of
internal conflict and recommends that universities administrators should implement
ethnicity-inclusive strategies to safeguard the library's role as the "life-stream" of
educational services.
Keywords: Psycho-cultural Predispositions, Conflict Resolution, Ethnicity, Religious
Affiliation, Academic Libraries, South-South Nigeria.
Publication Date: 2026-07-31